ComiXology was recently hacked.
With the Kickstarter data break-in last month and now with this comiXology security breach, it seems the independent comic creator and readers are having a rough year with keeping their information safe.
Fortunately for us it sounds like the hackers were only able to get access to usernames, email addresses, and encrypted passwords. This means you should both change your password and be cautious of any emails you get from ComiXology trying to get you to email back personal information. If you do those two things, there shouldn’t be a problem.
Below is the email from ComiXology to readers:
Dear Comics Reader,
In the course of a recent review and upgrade of our security infrastructure, we determined that an unauthorized individual accessed a database of ours that contained usernames, email addresses, and cryptographically protected passwords.
Payment account information is not stored on our servers.
Even though we store our passwords in protected form, as a precautionary measure we are requiring all users to change their passwords on the comiXology platform and recommend that you promptly change your password on any other website where you use the same or a similar password. You can reset your comiXology.com password here.
We have taken additional steps to strengthen our security procedures and systems, and we will continue to implement improvements on an ongoing basis.
Please note that we will never ask you for personal or account information in an e-mail, so exercise caution if you receive emails that ask for personal information or direct you to a site where you are asked to provide personal information.
We apologize for the inconvenience. If you have any questions, please contact us by sending an email to support@comixology.com
Sincerely,
ComiXology
Here the email sent to retailers:
Dear Comics Retailer,
In the course of a recent review and upgrade of our security infrastructure, we determined that an unauthorized individual accessed a database of ours that contained usernames, email addresses, and cryptographically protected passwords.
Even though we store our passwords in protected form, as a precautionary measure we are requiring all users to change their passwords on the comiXology platform and recommend that you promptly change your password on any other website where you use the same or a similar password. You can reset your comiXology.com password here.
We also encourage you to change your SMTP password and will need your SMTP credentials again if you wish to continue emailing your users through our service.
We have taken additional steps to strengthen our security procedures and systems, and we will continue to implement improvements on an ongoing basis.
Please note that we will never ask you for personal or account information in an e-mail, so exercise caution if you receive emails that ask for personal information or direct you to a site where you are asked to provide personal information.
We apologize for the inconvenience. If you have any questions, please contact us by sending an email to support@comixology.com
Sincerely,
ComiXology
Remember to keep your personal information safe and change your password. If we get any updates, we will post it on the site.
If you hear of anyone having problems, please leave a message in the comments below to warn other readers.
Thanks,
Jason Love
